Once you have chosen the vehicle and any additional service you want to include, the details of the rate will specify the inclusions and all taxes and fees that is included in the quote. Miles Car Rental and/or Viajemos.com will only guarantee the reservation total as long as it is not modified at the counter.
Miles Car Rental and/or Viajemos.com accepts payments by debit card with the Visa or MasterCard logo. We remind you that a credit card under the name of the reservation holder (Main Driver) will be required at the counter at time of pick up.
The amount of the deposit could be from US$200.00 up to 3 times the rental amount, depending on the rental company, vehicle category and itinerary.
If you are younger than 25, you must pay a daily surcharge and make the payment directly at the counter.
Miles Car Rental and/or Viajemos.com offers rates without coverage. Please note that when you pick-up the vehicle, you shall present additional personal coverage for the Rented Vehicle (CDW/LDW) or you can obtain it at the counter for an additional cost.
Please be advised that a penalty of 10% will apply if you cancel your reservation or if you do not use the rental (No Show).
This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:
Please be advised that some Europcar Rates apply different cancellation policies, for example:
Regardless of the reason why the reservation is being cancelled, the corresponding cancellation policy will apply.
Should you have any questions, please contact our Customer Service Department for assistance.
The pick-up location details will be specified before and after completing the reservation.
The reservation holder will be responsible for the payment of any corresponding toll, which can be paid in cash when crossing the toll or by requesting the activation of the rental company’s electronic toll system directly at the counter. This electronic system is subject to availability and can vary depending on the location, city and/or country where the rental is taking place.
Please note that the amount provided in the front page of your quote search is a base amount corresponding to the auto rental. The final quote shall be higher, for the payable amount will include the corresponding taxes, fees and charges.